Real-time clinical support
24/7 Care, 365 Days a Year
It’s never a good time to get sick. But when health issues arise at night or on the weekend, your members deserve a convenient place to turn for advice and care.
Rather than run to the Emergency Room (ER) as a first resort – which is costly to both members and to plan sponsors, as well as inconvenient and time-consuming – your members can get trusted advice through our Nurse Triage Line.
On-call around the clock and using HIPAA-compliant software, our highly skilled clinical team assesses medical need and determines the right level of care based on the described symptoms. They can advise members whether the condition can wait until morning or warrants a trip to Urgent Care or the ER.
The team is qualified to provide advice on medications, procedures, screenings, health conditions, or any other health-related topics. Using easy-to-understand language, our team of nurses reduces the complexity of healthcare for your members, increasing member satisfaction. If you choose, they can even make appointments for your members with your preferred providers.
Empower your members to make confident and appropriate decisions about their care and treatment – in the comfort of their own homes.
