Electronic Claims Submission

For providers that utilize Change Healthcare for eligibility and benefits verification, electronic claims submissions, and claims payments, here are the options we have developed.

Yes, electronically sent claims are exceptionally faster to process than paper claims.

No, you don’t have to be signed up with Change Healthcare (formerly EMDEON) for us to receive your claims. You can use another electronic clearinghouse that is compatible.

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Yes, this will be communicated to all clearinghouses through the Change Healthcare (formerly EMDEON) broadcast via bulletin board.

Yes you do, in case your clearinghouse is not part of Change Healthcare (formerly EMDEON).

This depends on the payor.

Not all of them.

No, you would just need to submit the claim electronically.

You need to set up a Change Healthcare (formerly EMDEON) or another electronic clearinghouse account. To use Change Healthcare, call 800.845.6592.

Please contact the technical support number at 800.845.6592.

Yes, you can submit electronically.

Are you using the correct Payor ID #: 11303? If so, check with your vendor or clearinghouse to make sure the Payor ID # is set up in their system. If the Payor ID is set up with your vendor or clearinghouse and it’s still not working, contact technical support at 800.845.6592.

You can use the online lookup service on the MagnaCare Provider Portal.

Our Provider customer service can assist you with that. Please call 800.352.6465.