Nationwide plan administration that adds value

With 30 years’ experience as a third party administrator (TPA), we have the expertise to reduce your costs while maximizing your benefits.

Medical claim adjudication and repricing

We deliver fast, accurate claims processing, with the flexibility to configure the claims system to your needs. Plus, we can accommodate any benefit design. Our in-house, clinical, Medical Management team proactively negotiates with providers to lower your claim costs.

Enrollment and eligibility

We quickly onboard your group, coordinating eligibility with other vendors and network partners. Automated uploading of member data to the administrator portal eliminates manual tasks and errors.

Health Reimbursement Accounts (HRA), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) management

We manage benefits beyond healthcare, providing a one-stop shop to your administration team

Customer service

Our experienced on-shore team always meets its service level agreements, providing superior customer service in multiple languages.

99% first call resolution

Advanced technology platform

Our award-winning technology improves member engagement and simplifies plan management and member communications.

Contribution accounting/HR administration services

We calculate and execute payroll deductions for your members and collect premiums from members and retirees.

Trustee board management

We plan and run the Labor Fund’s trustee meetings as frequently as required and handle all logistics, including circulating the agenda, recording minutes, ordering food as needed, etc.

Vendor integration & reporting

Our advanced technology platform integrates with any vendor, providing a single, centralized location for managing all your benefits. Reporting on key demographic, utilization, and trend metrics help control costs and drive success.